Shipping policy

Last updated: 09.03.2026

This Shipping and Delivery Policy is part of our Terms of Service and they should be therefore read alongside one another. Please carefully review our Shipping and Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

We offer shipping within Germany and Austria as follows:

Note: All times and dates given for delivery of the products are given in good faith but are estimates only.

For EU consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms of Service.

What happens if my order is delayed?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

For EU consumers: This does not affect your statutory rights. For more information please refer to our Terms of Service.

Questions about Returns?

If you have questions about returns, please review our Return & Refund Policy.

How can you contact us about this policy?
If you have any further questions or comments, you may contact us on Info@Aleppo-Tree.com or via our Contact Form.