Shipping policy
Last updated: 27.08.2025
This Shipping and Delivery Policy is part of our Terms of Service and they should be therefore read alongside one another. Please carefully review our Shipping and Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
What are my shipping and delivery options?
1) Free Shipping
We offer free shipping within Europe in the following cases:
| Countries | Free shipping offer |
| Germany | Free shipping on orders from €79.90 |
| Austria | Free shipping on orders from €54.90 |
| Other European Countries | Free shipping on orders from €89.90 |
2) Europe/International Shipping
We offer shipping within Europe as well as international shipping to USA, Australia and Middle East as follows:
| Countries | Shipping times & fees |
| Germany | ● From 2 to 6 work days ● €6.90 for orders weighing up to 400g ● €12.90 for orders weighing more than 400g |
| Austria | ● From 1 to 3 work days ● €6.90 |
| Liechtenstein Luxembourg Switzerland |
● From 3 to 8 work days ● €15.90* |
| UK Ireland Turkey |
● From 4 to 9 work days ● €19.90* |
| Other European countries | ● From 5 to 10 work days ● €15.90* |
| USA | ● From 6 to 14 work days ● $19.90* for orders weighing up to 1500g ● $39.90* for orders weighing more than 1500g |
| Australia |
● From 6 to 14 work days ● $40.90* for orders weighing up to 2000g ● $81.90* for orders weighing more than 2000g |
| Saudi Arabia, UAE, Qatar, Bahrain, Kuwait, Oman | ● From 6 to 10 work days ● €29.90* for orders weighing up to 200g ● €59.90* for orders weighing more than 200g |
* Shipping fee to these countries may slightly vary based on currency exchange rates.
Note: All times and dates given for delivery of the products are given in good faith but are estimates only.
For EU consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms of Service.
Do you deliver to other countries in Europe?
Yes.
Do you deliver internationally outside Europe?
Yes, we offer international shipping.
What happens if my order is delayed?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
For EU consumers: This does not affect your statutory rights. For more information please refer to our Terms of Service.
Questions about Returns?
If you have questions about returns, please review our Return & Refund Policy.
How can you contact us about this policy?
If you have any further questions or comments, you may contact us on Info@Aleppo-Tree.com or via our Contact Form.